“First off, I’d be a disgrace to the State of Washington not to say, “We are the champions!” A team that deserved to be the winners of the Super Bowl. These men proved to the world that if you believe in something and you work hard for it, you will succeed. And that is also true for my “team” at Russell and Hill. It was a long journey, one that at times gave me hope we would win the government over and other times when I just felt like giving up as individuals out there, without meeting face to face with you, can judge you capable of playing football when one can barely leave the house. I am chronically ill with five non-curable diseases/illnesses and each time my team sent my claim in, I was told I could play ball.
Sarah C., my case manager, has the patience of a saint. I would call often, send off more and more medical records, have her request more medical records and not once did she complain. When my third or fourth claim was rejected, poor Michael T. got the brunt end of the stick. I wasn’t angry with the law firm, but with the government and I expressed my opinion to him. Thank goodness he was there to listen as my attorney was leaving and I needed to be reassigned. He took my five inch thick file and reviewed it and I was now the client of Sarah W. She took my final claim to the federal court. When I received the phone call from her saying I was denied, it is interesting, I wasn’t actually upset. It is as if I knew what the outcome would be. Very typical of our government. But she had some good news and that was that because I turned 55 earlier in the year, it is written in Social Security’s rules that once a person turns 55, is deemed disabled and not able to do the last job they had, you basically qualify for disability. I believe Sarah filed in June and in December the only way we found out that I was approved was the three month back pay I received in my bank account. My attorney, Sarah, threw the final touchdown and we won the game. *big grin*
I cannot begin to express my appreciation to all the people at Russell and Hill for the work they did on my case for over three years. Not one complain from them, always positive and willing to help you out in any way that they can. They are true professionals and will go the extra mile to make sure their client is their number one priority. I would most definitely refer them to others seeking out disability. They are my champions!!!! Thank you and God bless you all in your future endeavors.”
“I came to Russell and Hill without much expectation of getting any help, but just to ask if I would qualify for my social security. I have been an Emergency Room and Intensive Care nurse, and nurse manager for the last 30 years. Over the last 15 years I have had increasing limits with my mobility due to arthritis. My work ethics have kept me from applying for help, but I finally came to the point where I had to.
The people at Russell and Hill were so personal, nonjudgemental, and kind in helping me thru this process. I really appreciate their professionalism and the results. Within 4 months I went from not even having a medical diagnosis to having a team of specialist for support, necessary surgeries scheduled, medical insurance , and the approval of SSA retirement-disability.
Thank you so much for helping me to ask for help!
And a special thanks to Lindsay Gray who worked so diligently in my behalf.”
“I was so impressed with the professionalism and compassion that Sarah and Laura handled my case. I am sure there were others as well that deserve a thank you, but these two individuals I remember the most. Sarah was always there whenever I had a question or something new to report. I had so many hospitalizations, but she never treated me with anything but respect, and did not seem to mind all the work those illnesses created. Laura was fabulous in court! She calmed my nerves, answered all my questions and most important of all, did not judge me. So many people judge you when they find out you are trying to get disability, especially if they cannot see all the health problems. I never once felt that from anybody at Russell and Hill.
Great job everyone and thanks again for helping to turn my life around!”
“Thank you Sarah Coffey for all of your help and work! I could not have completed the social security disability application and gone through the appeal process without your guidance.”
“Recently the law firm of Russell and Hill assisted me and guided me through the process of applying for social security disability benefits. At a time when anyone would find the task daunting and the client most vulnerable Russell and Hill and the associates assigned to my case treated me with kindness, patience and respect. I found comfort in the level of expertise your firm maintains in the field of disability claims law knowing it would work to my advantage. Never once did I question Russell and Hill’s authenticity of caring nor dedication to my needs. I found comfort in knowing my best interest was at the heart of your representation of me when I was accepted as a client of Russell and Hill.
At this time, I would like to ask your permission in referring Russell and Hill to my mental health/behavioral health medical care team. They currently have patience who find themselves in the same predicament I once was. Yesterday I spoke with Dr. Robert Grumer, DO, FABPN, Behavioral Health Services, Psychiatry at Group Health Tacoma. I broached the subject of my recent life experiences following my employment termination in 2011. Because I have “lived through” the bureaucracy of applying for governmental assistance and other disability/mental health related issues I feel it imperative for me to share with others my experiences in hopes of helping them alleviate some of the feeling of helplessness/hopelessness/worthlessness. There are so-o-o many “charlatans” out there preying on the infirmed who are in desperate need of help. But do they possess the legal knowledge as advertised and can they be trusted? I can give them a definitive yes by referring them to Russell and Hill. Dr. Grumer was very receptive to the idea of having a trusted law firm he could feel confident in referring patients to.
Thank you for your time. Feel free to contact me directly if you have any questions for me or would like to discuss my proposal further.”
“In a very quick and very caring way, Russell & Hill took on my case. The were very wonderful & caring attorneys. Everyone that contacted me was very very concerned about my well being. After discovering I had cancer, I figured I was in for a long road of expenses with no income. I was very amazed at the efficiency of Russell & Hill! They also kept me in the loop on the progress of my case. Without a Great Group backing me I know it would have taken a long time to settle my case maybe years; I have heard it happens some times. Not in my case; it only took 7 months to appeal & be presented in front of a Judge. My outcome is very much appreciated, completely settled & in my favor. I can not tell any one on how much it means to have such a relief of financial burden during this time of my life. Again I am very grateful to have such a wonderful group of caring people on my side. Thank all of you who work At Russell & Hill. I will be recommending you to those who need help !!!”
“Thanks again, Ms Bonnie [Russell & Hill Case Manager], I am so happy I started this journey with Russell and Hill, and very blessed that I have had your support.”
“I just wanted to let you know that I spoke with Martha yesterday and I would like to express my thanks to both you and her for being so amazing and patient with me. You have both been so friendly and pleasant and made something scary a lot more bearable and I appreciate it more than you know.”
“I just wanted to thank you for your help and expertise on our case — we both felt that we were in good hands, and the outcome is the best we could have hoped for. Your knowledge of the courts and working our way through the system was invaluable. You really helped us out and we truly appreciate it.”
“Upon the recommendation of a friend, I contacted Russell & Hill to handle my disability claim. This was definitely a process I needed assistance with due to my disability and not understanding the claims process. It is all very overwhelming. From the beginning, my caseworker (Callie) was very prompt and patient in responding to my questions and in assisting me submit the many disability forms, meet deadlines, etc. Thank you very much for helping me during this very challenging and stressful time of my life!”
“The girls in your Firm did a wonderful job. When you said something, you did it, and got the job done. My compliments!”